2/7 Server Merge Announcement

2020-02-10 15:13:59

Chu Chu~


In order to provide a better interaction gaming environment, Tales of Wind is about to merge some servers on February 7, 2020, 01:00 GMT-5. Servers that are not included in this time server merge will not be affected.
Due to the fact that the server merge action may take a little longer, there will be server-merge events on these servers.


[Notice]
1. In order to avoid any possible data loss, please DO log out manually before maintenance takes place. 
2. Servers will be closed during maintenance; you will not be able to login.
3. Maintenance may be delayed or completed before scheduled time accordingly.
4. Servers might be rolled back to time where maintenance happened if anything important is wrong after maintenance. 
5. For any in-game issues please contact Customer Support from in-game settings.


*Cross-server chat, Cross-server teaming, Hero League, Ruins Duel and Sky Castle events will be closed for servers from EST-85 to EST-108 and EU-88 to EU-111 during the server merge. Gameplays will be back to normal when server merge is completed.


Below are the details on server merge:


Time:
01:00-04:00 February 7, 2020 GMT-5
07:00-10:00 February 7, 2020 GMT+1
14:00-17:00 February 7, 2020 GMT+8


Servers to be merged:
EST server merge
1. EST-95, EST-96, EST-97
2. EST-98, EST-99
3. EST-100, EST-101

EU server merge
1. EU-96, EU-98
2. EU-100, EU-102
3. EU-103, EU-104


Compensation: 150 Free Spirals.


The Tales of Wind Team

About Us:

NEOCRAFT is a listed dark horse gaming company with market value over 1.5 billion RMB. Being headquartered in Shanghai China, we gather the greatest team to make fun games with heart. Headed by the founder of Blizzard China, EMA builds its elite team with members from Apple, UbiSoft, NetEase, Tencent and other well-known companies such as McKinsey and Coca-Cola. We specialize in strongly interactive, long life-cycle MMOs and multiplayer competitive games. Our new product Ever Adventure has been selected by Tencent Aurora Project and will be launched in the near future.